Click the hamburger menu, then click 'Settings'.Find the GlobalProtect icon in the system tray and click the icon.Providing the logs will help DoIT Technicians better assist in the troubleshooting process. After deleting, click the 'Add' button and type to add the new portal address.Then, in the General tab of Settings, you can select the currently listed portal address under 'Portal', and click the 'Delete' button.
First, click on the hamburger menu in the top right and click 'Settings'.Follow download and installation prompts.If you cannot find the version for your computer, you may need to select the 'vcredist_arm.exe' version.To find the correct version for your machine, go to this document: Windows (Vista, 7, 8, &10) - Determining 32-bit or 64-bit Versions.Select the language you prefer from the dropdown menu and click the red "Download" button.It will take you to the Microsoft website. Try reinstalling the program to fix this problem,” you can resolve the error by installing the Visual C++ runtime files which are downloadable in the following link: Visual C++ Redistributable Packages Download Instructions for installing the C++ Redistributable Packages When attempting to start the client, if you receive an error message stating “The program can’t start because mfc120u.dll is missing from your computer. Re-attempt to login per KB WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Windows).WiscVPN - Installing the Palo Alto GlobalProtect Client (Windows).C:\Users\(Whichever user name you use to login to the computer)\AppData\Local\Palo Alto Networks.Delete the following folders on your Windows computer:.On Windows 10: Hit the Windows key on your keyboard, then type (without quotes) "Show hidden", then click the option that says "Show hidden files and folders", then click the line that says "Show hidden files, folders, and drives", then press Apply, then OK.
Update your Windows Folder settings to show hidden files and folders.
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